Pound Codes in Canada

Pound codes utilize short code dialing whereas the mobile phone user can hit the # sign plus a short code number and then dial a standard rate phone call or a premium rate phone call.

The standard rate phone call is free to the consumer and the premium rate phone call will cost the consumer, much like calling a 900 number from a landline phone does.

While starting a pound code number is not cheap (the initial investment is $3000), it is a way to access cell phone only households with your voice information.  Plus, its an easy way to charge the consumer for your premium information.

Most important, it’s a great way to charge your consumer that is on the go, like the billboard below that I saw while vacationing in Florida.

pound code for lawyers

#LAW is a pound code service to dial a law firm in the States.

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What Santa Needs to do to Save His Business

The Greatest Businessman of All-Time

Santa Claus high tech

Santa Claus needs to go high tech.

North Pole –When you think about the greatest businessman of all-time, who comes to mind?

Ford?  Rockefeller?  Bill Gates?  Donald Trump?  Richard Branson?  Mark Zuckerberg?  Steve Jobs?

Give me a break.

The greatest businessman of all time is, without a doubt, Santa Claus.

 

8 Things That Santa Claus Does Better than Donald Trump

Think about it.  Santa’s customers return year after year.  He has a factory that churns out toys 24/7 with little overhead.  He has loyal and long tenured employees that work for near minimum wage.  Of course, there aren’t a lot of jobs in this tough global economy, so imagine how hard it is for vertically challenged elves these days.

Santa Claus has a promotions department that secures prime visibility in crowded malls and gets him grand marshal positions in parades all over the world.  He also has a publicity crew that writes songs, poems, and even produces movies and television shows with him as the star.  His stamina is amazing and there are no performance enhancing drugs in his body, unless you count the chocolate chip cookies!

He’s an advertising genius.  Just watch TV in December and see how many commercials he’s on.  I’ve seen him drinking Coca-Cola for years now and am still amazed how he can balance himself on that Norelco razor after all the junk food he eats!

And talk about customer service.  It’s the best in the world!  No waiting on hold to talk to his telemarketers “Ryan” from Sri Lanka.  He knows what you want, often without your even telling him.

 

The Biggest Mistakes Santa Claus Makes

But, sometimes I think Santa Claus is slipping a bit the past few years.  He hasn’t really embraced html5, social networking, apps, or cloud technology very well.

Santa doesn’t own an iPhone or an Android.  He thinks a Blackberry is a health food that he’d never dream of eating.

I think he’s one of only about 15 people in the world that don’t have a Facebook account.  I’m not sure if he knows how to Google anything.  His website isn’t optimized.  I’ve never seen him Tweet.  His Klout score is below 25.

His workers still use basic tools from the pre-Industrial Revolution.  And, they don’t even have worker’s compensation or a decent HMO.

His mode of transportation still involves harnessed livestock that take a treacherous route around the world.

And, don’t tell me one animal with a light bulb on his nose is innovative.  It’s animal cruelty.  Call the ASPCA!

As for knowing when we’re sleeping, even conservatives would admit that’s taking The Patriot Act too far!

His ordering process?  It’s downright archaic.  I mean, who writes letters any more?

 

The Only Thing That Can Save Santa Claus’s Business

What Santa Claus needs is mobile marketing.

Worldwide, 5 trillion text messages are sent each year, but how many of you have ever received one, or sent one, to the North Pole?  Even Verizon can’t hear you now at the North Pole.

Did you know that 18% of those 5 trillion text messages are considered commercial text messages?  Don’t you think text message marketing would be a great way for Santa to get rid of some of his closeout inventory?  I hear there’s a warehouse at the North Pole that still has half a million eight-tracks in it!

Ever see the long lines at the mall with kids wanting to take their picture with Santa Claus?  By the time the kids get up to Santa, they are often crying and that doesn’t make for a great Christmas card photo opp.  Why not provide a Custom QR Code to scan while waiting in line?  Mom could scan it and Santa could entertain the kids with videos and the provide text message reminders to be especially good at this time of year.

Did you ever watch the late news on television on Christmas Eve?  There’s usually some hokey satellite picture of Santa flying over some other country.  In the eastern United States, I think Santa is usually somewhere around Slovakia during our 11 o’clock newscast.

Well, I’m an insomniac and I often stay up late on Christmas Eve multi-tasking on my laptop while watching the History Channel, ESPN, or Skinemax.  I would love to check the app on my iPhone to know when Santa and his reindeer are getting close to my hometown so I can get to bed on time.  If his clever little engineers can’t figure out how to develop an app to track the progress of the flying reindeer, I’m sure Southwest could give them a hand.

Ordering is another issue.  How many of you still have envelopes and stamps in your house?  It’s been so long since I sent a letter that I have no idea how much it even costs to send a letter any more.  How many stamps do you need to send a letter to the North Pole anyway?  It’s not even on the USPS.com web site; I checked.  Plus, there’s the issue of the post office losing your snail mail.  No, that never happens, does it?

By the way Santa, I’m still waiting for the Porsche I asked for last year.  I knew I should have sent my Christmas list by Fed Ex.

With text messages, we could send in our Christmas lists to Santa Claus through a short code, say 72682 (S-A-N-T-A).  With an easy-to-use mobile marketing solution like this, Santa could confirm receipt and even tell you if you’ve been…bad or good.

Maybe that’s what happened to my Porsche.

Bob Bentz is president of Advanced Telecom Services which provides text message marketing, apps development, mobile websites, and custom QR Codes to its media and advertising customers.  Bob would like to supply such services to Santa Claus as well, but Santa doesn’t answer his text messages, Tweets, Facebook friend requests, or LinkedIn contacts.  Santa, if you are reading this, please follow @BobBentz on Twitter, friend him on Facebook, or hit him up on LinkedIn.  He has a great deal for you.

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ATS Adds Shaw Communications Customers for 900 Number Billing

Shaw 900 numbers

Shaw Communications will soon allow 900 number calls for ATS customers.

Advanced Telecom Services has confirmed that it has reached agreement to expand its 900 number coverage in Canada to include Shaw Communications.  Previously, users of Shaw Communications were not able to be billed for calls to Canada 900 numbers and were therefore blocked from calling 900 numbers on all providers.

“The 900 number industry in Canada remains quite robust,” said Bob Bentz, president of Advanced Telecom Services.  “We continue to expand our coverage and find that international customers especially are getting great results when they bring successful premium rate programs to Canada.”

Shaw Communications has 1.87 fixed line customers in Canada.  900 number provisioning for Shaw Communications customers is expected to be completed in first quarter, 2012.

Advanced Telecom Services has been providing 900 numbers solutions in Canada since 1993 when it was involved in the establishment of the original rules for the then new service.

 

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Android Trojan is Risk to Canadian Users

Canadian citizens should be aware of downloading a Trojan program to their Android phones that poses a risk. 

Canada Android Trojan

Beware of the Android Trojan

The new malware program poses as a text message management application, then sends text messages to premium rate numbers in Canada.  This results in unwanted services and costs to the consumer.

The new Android Trojan is dubbed Trojan-SMS AndroidOS.Foncy and, it began to appear in September, 2011.  The malware is advertised as a way to monitor text messages and is distributed by a file hosting website.

Once installed, however, the fake apps sends four text messages to predefined premium SMS numbers.

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42% of Young Canadian Women Search for Beauty Products with Smartphones

cosmetic sales Canada

Canadian cosmetic brands need a mobile strategy.

A new study shows that 42% of young Canadian women, age 18 to 34, who are smartphone users have used their mobile device to research information about beauty products.  The study was done by research firm Mobindex.

“The main finding in this study is that mobile marketers need to target younger women when related to beauty,” said Malik Yacoubi, vice president of mobile marketing at Cossette, Montreal.

While 42.4% of all young adult Canadian women use their smartphones for researching beauty products, those of the same age in Quebec are less likely to use their smartphones for the same purposes with only 21.1% of Quebec young women using their mobiles for this purpose.

But, it is not just the youngest women that search for beauty product information via their smartphone.  The study also showed that 11.3% of Canadian women over 35 use their smartphones for beauty information.

Mobile coupons were a major reason for young women’s interest in searching via smartphone.  Almost 50% of those surveyed indicated an interest in mobile coupons for beauty products.

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Smartphone Ownership in Canada

Smartphone use in Canada is larger than in the USA.  Here is the breakdown of smartphone ownership in Canada by age group.

Traditional Mobile Phone vs. Smartphone Users in Canada, by Age, March 2011 (% of respondents)

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Rogers Bank May Mean Better Mobile Billing Options

Rogers Canada

COMING SOON: The First National Bank Of Rogers

The distance between telephone carriers and banking appears to be narrowing in Canada.

Canadian mobile carrier Rogers has filed to become a bank under Canada’s Federal Bank Act.  While this may seem odd at first, it certainly makes sense and may be a great thing for the pay per call industry.  Historically, consumers welcome the chance to add a charge to their landline (900 numbers) or cell phone bill (premium SMS), often more so than adding an additional charge to their credit card statements.

Rogers isn’t looking to open a bank at the street corner, but will move more so into areas like those of retailers offering its own credit cards.  The move is more likely to move Rogers closer to the action on mobile payments and put them in a better position to take a share of the revenue from payments made over cell phones.

Mobile payments are poised to become a $670 billion market by 2015, according to a study by Juniper Research.  If this projection holds true, it could help Rogers who will likely get pinched by decreasing SMS revenues and costly data internet access costs.

Rogers is not unique in its plans.  In Asia, carrier Docomo has already launched its own bank.  SK Telecom, in Korea, has partnered with a local ATM company and bank.  Such expansion is not likely to occur in the States where recently stricter banking regulations make it more difficult to get such a service going.

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Saskatchewan Requiring 10-Digit Dialing

Saskatchewan

Saskatchewan now requires 10-digit dialing

In the ever changing world of Canadian telecoms, today, the Canadian Radio-television and Telecommunications Commission (CRTC) announced that starting in May 2013, 10-digit local dialing will be required for all local calls made in Saskatchewan, except for calls made from Kinoosao or Uranium City. The CRTC also announced that a new area code, 639, would be introduced in the province.

The transition to 10-digit dialing will begin on February 25, 2013, and will be gradually introduced over the following weeks. During this transition period, customers who dial 7 digits will hear an announcement advising them to include the area code in future calls, after which their call will be completed. 10-digit dialing will become mandatory by May 11, 2013.

At the same time, in order to prevent a shortage of telephone numbers in Saskatchewan, the CRTC is introducing a new area code, 639, as of May 25, 2013. This means that customers seeking new telephone numbers could be given a number starting with area code 639. Existing customers will keep their current area code and phone numbers.

These measures are being implemented in response to the Canadian Numbering Administrator’s notification that Saskatchewan is expected to run out of telephone numbers by August 2013.

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BC Gets New Area Code

British Columbia area codes map

New area code 236 coming to BC

It was recently announced on our Advanced Telecom Services blog that Quebec would be getting a new area code, 819.  Today, the Canadian Radio-television and Telecommunications Commission (CRTC) announced a new area code to manage the telephone number shortage that will affect the province of British Columbia, currently covered by area codes 250, 604 and 778.

Starting June 1, 2013, new telephone numbers assigned in the province may be given the area code 236.  Existing customers will keep their current area codes and phone numbers.

These measures are being implemented in response to the Canadian Numbering Administrator’s assessment that the region is expected to run out of telephone numbers by August 2016.

Until 1996, 604 was the only area code in British Columbia. At that time, 250 was introduced to serve the area outside the Greater Vancouver Area.

In 2001, area code 778 and 10-digit dialing were introduced in the Greater Vancouver Area, before being extended across the province in 2008.

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New 819 Area Code for Quebec

819 area code Quebec

New 819 area code for Quebec

OTTAWA-GATINEAU, July 20, 2011 — Today, the Canadian Radio-television and Telecommunications Commission (CRTC) announced that the new area code for the region currently covered by area code 819 will be introduced earlier than expected.

Starting September 15, 2012, new telephone numbers assigned in the 819 region may be given the area code 873.  Existing customers will keep their current area code and phone numbers.

These measures are being implemented in response to a new report that the Canadian Numbering Administrator presented to the CRTC.  The report advised that area code 819 is now expected to run out of telephone numbers by September 2012, rather than by the original projection of 2015.

Telecom Decision CRTC 2011-432 http://www.crtc.gc.ca/eng/archive/2011/2011-432.htm

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